Buyer Information

Wholesale Frequently Asked Questions

Review common questions about samples, MOQ, customization, production and shipping.

Wholesale FAQ

Do you sell single pieces?

We primarily serve boutiques, fashion buyers, brands and distributors. Approved business customers may order one piece as a paid sample.

What is your minimum order quantity?

Trial orders start from 5 pieces and may mix styles, colors and sizes. Each style normally starts from 2 pieces. Standard wholesale orders start from 10 pieces.

Can I mix styles, colors and sizes?

Yes. Trial and wholesale orders may combine different styles, colors and sizes, subject to the production requirements of each design.

How long does a sample take?

Sample production time is confirmed after reviewing the design, materials and craftsmanship requirements. Standard styles may require about 30 days, while heavily hand-beaded or custom styles may require longer. Shipping time is additional.

Can the sample fee be credited to a bulk order?

The paid sample fee may be credited toward a confirmed order of 30 pieces or more, subject to written confirmation before the bulk order.

What is the bulk production time?

Standard styles normally require about 30 days. Heavy hand-beaded styles normally require about 60 days. Custom development normally requires 40-60 days. Peak-season schedules may vary.

What can be customized?

Available options include colors, sizes, fabrics, beading, embellishment details, skirt length, sleeves and design development. Private labels, care labels, hangtags and branded packaging are also available subject to separate supplier minimum quantities, setup costs and production requirements. Customers may provide their own labels, hangtags or packaging through a China-based agent. For small trial orders, many buyers add these items locally after delivery. Final availability, pricing and production time are confirmed for each project.

Can I place my first order through Alibaba.com Trade Assurance?

Yes. For first-time buyers, we recommend placing the order through Alibaba.com Trade Assurance. After the styles, quantities, specifications, pricing, production terms and delivery arrangements are confirmed, we can create an Alibaba.com order link for payment. Trade Assurance protection and any Easy Return eligibility are governed by the confirmed Alibaba.com order and Alibaba.com’s current rules. Eligible orders may qualify for local return of defective products with return shipping support provided through Alibaba.com.

How do you ship internationally?

Common delivery options include DHL and FedEx. Buyers may also use their own freight forwarder in China, subject to confirmation before shipment. The final method, cost and delivery schedule depend on the destination, order volume and shipment requirements.

How are quality issues handled?

Please contact us promptly after delivery and provide the order number, product details, photos and video where necessary. We will review the issue against the confirmed order specifications and agree on the appropriate next step based on the order terms and actual circumstances.

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